As you can clearly see, I add a featured image for each article on my blog. All these pictures are free and I get them mainly from two websites.

Every single picture used has a meaning and they are related to the article.

What do they mean and where do I find them?

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Is Zendesk your preferred support platform? It’s mine, and we use it at work a lot as well.

As you can see from the sidebar on this site I even got certified as a ZD Administrator since I like it so much (and passed an exam, but this does not count :P).

There are some things though that Zendesk does not support and could actually make our life easier, like showing the ticket ID in the browser tab title.

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Most probably you don’t know, since I never announced it publicly here yet, but I started streaming video games and coding on my Twitch channel, at https://twitch.tv/gnabbo.

I stream every day, from 08:30pm GMT+2, and on Saturday and Sunday I also stream occasionally in the morning or afternoon.

I stream mainly video games during the week. On weekends instead, there’s an event named Coding Day, and that’s what I want to talk with you about!

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And so another year is almost over, and I have to say, this was a great year for me. I did many things, I saw places, met persons, made new connections, and new friends.

I could risk and say that this was probably one of the best years of my life!

Are you curious to know why? Here is my year in review!

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A boy on a street in front of many people walking

I love travelling, who does not? But, I love even more to travel and attend an event where I go. In the last two years I travelled a lot around the world, from America to various countries in Europe, attending WordCamps and other events, and I learned many things about them and how to get the best out of them.

I will share my thought here with you about what I think people should do when attending an event to get the most out of it.

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