Is Zendesk your preferred support platform? It’s mine, and we use it at work a lot as well.

As you can see from the sidebar on this site I even got certified as a ZD Administrator since I like it so much (and passed an exam, but this does not count :P).

There are some things though that Zendesk does not support and could actually make our life easier, like showing the ticket ID in the browser tab title.

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A man with tools

In WooCommerce, with every order, comes one or more emails. WooCommerce sends automatically to the shop manager or to the customer, depending on the current step of the purchase process and they have some pre-defined messages.

These messages change based on the email sent and there are no options to change them. Sometimes you may need to add more text to all emails, such as a notice that says that the order is an online order. How do you do this?

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Hands

Did you know about the WooCommerce Help tab in the Dashboard?

It has useful information about the page that you are looking at. You can open it by clicking on the little Help tab on the top right of the screen. It will slide down and show video tutorials for WooCommerce.

If you are an experienced WooCommerce user though, you won’t probably need this tab, so let’s check how to disable it.

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Did you ever need to limit purchases for a specific product or category to some customers only?

You can do it with WooCommerce by adding a snippet to your site. Let’s see an example!

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WooCommerce Bookings shows a form to book the product on its single page. The form includes a calendar and it may include other fields like persons and resources, based on the product configuration.

Also, always based on the product configuration, the form will show different strings to the user to communicate the product availability or other things.

How do you change these form strings? They are not always right, your product may require a different string.

As always, there’s a snippet!

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